The research will be in the area of health, education, privacy and security, and technologies related to smart cities and will also help support efforts towards the Sustainable Development Goals.
The Indraprastha Institute of Information Technology Delhi (IIITD) has recently established the Center of Excellence (CoE) in Human Centered Computing (HCC), with the aim of meeting the growing needs for human centered solutions in different industries. The CoE is headed by Professor Pushpendra Singh who believes that the research carried out at the center will advance the field of HCC and also train and develop essential manpower. In a chat with FinancialExpress online, Singh shared his views on the importance of human-centric computing and the role of CoE in the development of HCC. (edited excerpts)
On Human-Centric Computing in Today’s Scenario
Human-centered computing (HCC) combines human-centered design principles with the development of computing solutions. The goal is to create technological solutions capable of placing the user at the center of the design process. While IT solutions are increasingly part of everyday life, such as mobile payment applications or Arogya Setu app or other essential services like IRCTC (Indian Railway booking system), there is a growing need to develop solutions that support the user without forcing him to learn the technology. For example, during demonitization, many people with low literacy or low exposure to technology were unable to use mobile payment apps or online banking.
On focal points for research at the CoE
The research will address the challenges that the Indian population faces due to its diversity of languages, cultures and social habits. Most of today’s technological solutions were developed in the West and then imported. Research at the CoE will help create knowledge and methods to develop technological solutions that will meet the needs of India’s diverse population. The research will be in the area of health, education, privacy and security, and technologies related to smart cities and will also help support efforts towards the Sustainable Development Goals.
On the role of the CoE
The CoE faculty will teach different courses related to HCC. The CoE will also organize workshops, conferences and training courses to support educational activities.
On the collaboration with the international project DESINNO
The CoE was created within the framework of the DESINNO project and has already been supported by the creation of a state-of-the-art laboratory for design and innovation activities. Collaboration with European partners helped organize workforce training workshops in India. Going forward, collaborating partners will continue to organize workshops, conferences and other educational activities.
On the scope of HCC education in the future
Today, engaging with IT solutions is no longer optional. For example, during confinement, we could not move unless we had Arogya Setu installed on their mobile phone. Similarly, many government services are now offered exclusively online. Therefore, it is necessary to understand the fundamentals of “how to develop such systems, HCC education will enable this. In the future, technology, for example artificial intelligence (AI), will only grow in importance and impact almost every aspect of life or essential services like health or education.
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