ILO Technology Advice

The following information was shared with Ohio University faculty on May 6, 2022.

The Office of Information Technology (OIT) has provided this information to faculty and staff to retool and prepare for the fall semester. The following technology tool updates are designed to help members of the OHIO community become familiar with improvements in educational technology.

Tool updates

Course offers

A new version of Course Offerings is now available, with a more modern interface and a mobile-friendly, responsive design. The new version was created by student developers and will be available alongside the previous version throughout the summer. Professors are encouraged to submit their comments on the new design.

Microsoft Teams
Microsoft Teams

Teams is constantly releasing new updates and improvements. Be sure to check out the new Whiteboard app and Class Insights, a tool that makes it easy for instructors to track their students’ Teams activity, from completing assignments to engaging in class conversations.

As a reminder, you can easily request the creation of a Team for your courses. Blackboard Ultra users can use the tools located in your Blackboard course to generate a team. If you are using Blackboard Original or need a unique combination of sections/courses merged into one team, submit the automatic team creation form.

To stay up to date with the latest improvements, you can visit What’s new in Microsoft Teams or type “/whatsnew” in the Teams search bar.


Qualtrics will end its support for Internet Explorer on June 15, 2022, in conjunction with Microsoft’s retirement of Internet Explorer. Qualtrics will be inaccessible from the Internet Explorer browser after this date. OIT recommends using Google Chrome or Mozilla Firefox to access Qualtrics.


Blackboard upgrades have taken place and instructors using Turnitin on Blackboard Original will now need to rebuild any assignments created before the summer term or upgrade to the Blackboard Assignment and Peer Review features.

Assignments created in Blackboard Ultra will continue to work, but any Turnitin assignments in Blackboard Original that were copied from a previous term must be deleted and recreated to collect new student submissions.

top hat

A recent change in the synchronization of Top Hat and Blackboard courses affects how instructors connect content. To sync Top Hat and Blackboard courses, you must initiate the sync from Blackboard rather than Top Hat.

Watch How to Link a Top Hat Course to a Blackboard Course for a demonstration. This option is compatible with Blackboard Ultra and Blackboard Original courses.

A red cap

REDCap, a survey tool ideal for collecting longitudinal data, community-based data, or data for multi-site projects, has been added to the ILO survey tool options. REDCap is a secure online survey tool that is available to all OHIO faculty, staff, and students.

Schedule a REDCap workshop to optimize your surveys.

Training Resources

Information on training and consultation

Visit the OIT Technology Resources and Training webpage to access online help information and to schedule a workshop or consultation with an OIT professional to navigate your classroom software or technology needs.

Topics include Blackboard Original, Blackboard Ultra, Learning Spaces, Microsoft Teams, Panopto, Qualtrics, VoiceThread, and more.

Learning Spaces Resources

Explore the following resources to learn more about your class for upcoming semesters:

  • Technology Search: Allows you to search for technology available in OIT supported education spaces.
  • Classroom Help Hub: View self-guided help tools for common classroom technology topics.
  • Digital Toolkits: Discover the technology options best suited to meet your students’ learning goals.
  • Consultations: Meet with ILO support staff for a hands-on demonstration of learning spaces that are configured for safe remote learning. These consultations also cover the use of the following equipment:
    • Audio (mics, etc.)
    • Document cameras for sharing demos and handwritten notes
    • Other special equipment
Learning Spaces Updates

Classrooms in the RTV Communications Building, Tupper Hall, and some areas of Porter Hall, are scheduled for a technology refresh over the summer and early fall semester. More information and details about the project, timelines and affected spaces can be found on the Classroom Improvement Initiative webpage.

Planned maintenance

Ellis Room: Computers located in all Ellis spaces supported by OIT will be replaced during the summer semester.

All OIT-managed computers in OHIO classrooms will be updated to the Windows 11 operating system before the start of the fall semester. Faculty members will be notified if their class is selected for a Windows 11 operating system update, during the first summer semester. This update should not affect your browsing experience on your Windows device.

Technological reminders

Learn how to sign up for Azure Multi-Factor Authentication

Ohio University will move from Duo Mobile to Azure MFA, a new multi-factor authentication tool, over the next year. Azure MFA offers enhanced security, cost savings, integration with Microsoft products, and self-service password reset not available with Duo Mobile.

Teachers are welcome to register and provide feedback on the experience during the current membership phase.

Be approachable!

OHIO is committed to providing students with an accessible user experience. If you’re unsure whether your course material qualifies as digitally accessible, want information on best practices, or have other questions about digital accessibility, consider attending a session during office hours. office with an accessibility expert.

These office hours are hosted monthly by the OHIO-Digital Accessibility Network (DAN), an interdisciplinary, university-wide group of volunteers committed to helping Ohio University promote inclusiveness through to digital accessibility.

Update your device

Don’t ignore update reminders! Make time throughout the summer to download and install updates on your personal and University-owned devices. Consistent updates make your device secure and run more efficiently.

Removing Internet Explorer
Internet Explorer

Internet Explorer will be retired on June 15, 2022. If you use Internet Explorer, we recommend that you upgrade to Google Chrome or Mozilla Firefox. Chrome and Firefox are the recommended browsers for many tools, including Blackboard and Qualtrics.

Stay safe

The Office of Information Security is aware of recent reports of potential cyberattacks against the United States. Please exercise increased vigilance with regard to technological security. Stay up to date on information security resources for educators and ensure you are familiar with the latest set of approved security standards.

Understanding VDI

OHIO’s Virtual Desktop Infrastructure (VDI) provides remote access to specific Ohio University software using a full Windows desktop environment from any PC, Mac, iOS or Android device. This access allows users to log in to select University resources from a personal device.

Once you’ve installed VDI, you can search for available VDI software applications to preview what’s available to OHIO faculty, staff, and students without purchase. If you need help logging into these applications or determining your eligibility for access, please contact the IT Help Desk.

Still need help?

Visit the Technology Help Center ( to find help documents, submit a ticket, or connect with the IT Service Desk. Visit the Tech Ready site for the most common start-of-semester tech topics for faculty and students. If you need in-person assistance, you can stop by the Bobcat Depot inside the Baker Center.

Need more practical help?

Visit our Technology Resources and Training page to register for a group workshop, schedule a one-on-one consultation, or request a specific workshop for your group with an OIT expert.

For more information, contact the Office of Information Technology.

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